Who is a FishingMad Membership Suitable for?
- If you are new to fishing and eager to accelerate your skills, this is for you.
- If you have been fishing for a while but want to improve your catch rates.
- If you own a boat, kayak, or jet ski & want detailed fishing reports with GPS marks to ensure your fishing productive areas at the right times.
- If you want to learn more about kayak fishing.
- If you want to improve your fishing with soft plastics and lures.
- If you want to learn how to use the features on your sounder more effectively.
- If you need help with your gear choices. Ensure you are using the right rods, reels, lures, soft plastics, and baits for each local target species.
- If you want to create your own fishing rigs.
- If you’re a land-based angler looking for more locations to fish.
- If you’re a kayak angler looking for more areas to launch your kayak.
- If you want to improve your knowledge of local fish species and techniques to catch them.
- If you want to be part of an encouraging local fishing community.
- Because you want to support FishingMad for all the fantastic content we provide.
Once I’m a member, how do I access the FishingMad Members platform?
On any PC or mobile device, open a web browser and visit https://fishingmad.com.au/my-account then log in with your credentials. Read the section below, “Forgotten your password”, should you be having any issues logging in.
What happens after signing up?
You can immediately log onto the member’s area https://fishingmad.com.au/my-account and access all the content. Within 48 hours, our admin team will send a welcome email to you confirming how to log on, this month’s giveaway, this month’s target species and codeword for the catch of the month, and how to get involved in the FishingMad online social community.
Forgotten your password?
You can easily reset your password by visiting https://fishingmad.com.au/my-account/lost-password and entering the email address or username that you registered your FishingMad members account with. Soon after, you will receive an email with details on how to update your password. Please note that password reset emails often end up in your spam or junk folder. If you’re still having issues, please email us at alan@fishingmad.com.au to request a password reset, and we’ll take care of it for you. Just remember: email replies aren’t instant, so always try resetting the password yourself first.
Does FishingMad work on Mobile Devices?
Yes, FishingMad works with all mobile devices and all web browsers. We test this on Windows ( Edge ), Google ( Chrome ), and iOS ( Safari ) browsers.
Please note that the FishingMad subscription service is NOT an App you download from the App Store; instead, it is a mobile-friendly website that works on all PCs and Mobile devices. If you use this service regularly on your mobile device, the best thing to do is visit https://fishingmad.com.au/my-account and save it as a favourite or desktop shortcut on your mobile device so you can access it by simply clicking one button.
Can I update my details?
Yes, at any time, you can log in to the “my account” section using this link: https://fishingmad.com.au/my-account and update your details. This will include updating cards and any personal information.
What areas do the weekly fishing reports cover?
We cover the main bays, offshore, lakes, rivers, and estuaries around Melbourne and Victoria. With specific details for land-based anglers, kayakers and boaters.
- Port Phillip Bay
- Western Port
- Land-based
- Freshwater
- Estuary,
- Offshore ( Eg Portland, Port Welshpool, Port Phillip Heads, WP Heads, Gippsland, and the Greater Warrnambool area ).
Managing GPS Marks and Waypoints
GPS marks are shared on our weekly report pages. You can enter these GPS marks directly into your sounder or mobile app, such as Navionics. There are instructional walkthrough videos in the member’s area on how to do this.
Please note that entering GPS coordinates directly into Google Maps will not work. Google Maps uses DMM (Degrees and Decimal Minutes), whereas your sounder and mobile apps, such as Navionics, use DMS (Degrees, Minutes, and Seconds), which is for nautical mapping. If you enter GPS marks into Google Maps, you will get inaccurate or unexpected results. Please read our comprehensive guide on common issues with GPS Marks.
How can I get my question aired on the FishingMad podcast?
We encourage members to get involved and send your questions to alan@fishingmad.com.au we will gladly air these on an upcoming podcast recording or we will answer your questions directly.
As part of my membership, will someone take me fishing?
The membership platform is purely an online resource. The content is helpful and tailored to meet the needs of members. We create new content in response to member requests. If you would like a video covering a specific topic that we haven’t already covered, then email us with the suggestion, which we will gladly take on board. The membership does not include chartered guides or personalised meet-ups. If you need a guide, then please Google charter operators in your local area or ask for charter recommendations on the FishingMad community Facebook group page.
Subscription Costs
As a FishingMad member, you can choose either a monthly or yearly subscription. Prices are in AUD and subject to GST.
The current pricing options are.
- Monthly Subscription – $9.50 + GST ( Total – $10.45 automatically paid monthly )
- Yearly Subscription – $95 + GST ( Total – $104.50 automatically paid yearly )
Subscription prices are subject to change at the discretion of FishingMad
Are payments automatic? ( Auto-Renewal Subscription )
All FishingMad Memberships (Monthly & Yearly) are automatically renewed just like other online subscription services. You can check the date of your next automated (Monthly or Yearly) renewal by logging into your account and selecting the “My Subscription” tab found under the “My Account” section.
Payments are automated via Stripe or PayPal. We do NOT keep your banking details on record and the only information we see is an encrypted number + last 4 digits ( Example – xxxx xxxx xxxx 1234 ). You will be automatically billed on a recurring basis either yearly or monthly without notice ( depending on the subscription term which you signed up for Monthly or Yearly ). The subscriptions are ongoing and can be cancelled at any time via the cancellation policy below. Please note that the charges and benefits are clearly outlined on the member’s signup page to avoid any confusion.
If your automated payment renewal fails, the system will automatically retry multiple times ( members will receive email notifications when this happens ) before placing the account ON HOLD. To correct this, you will need to ensure you designated bank account has sufficient funds or update your account with new banking details. To do this, log on to the FishingMad member’s area, select the “Payment Methods’ tab, and edit or update your banking details. When your account is in the status of ON HOLD, you will be able to log in to the members area but will only have access to your “My Account” pages and not the FishingMad members content. You will regain full access once payments have been corrected and cleared.
Fishing cannot be held accountable or liable for damages, losses or fees incurred or arising as a result of a failed auto renewal payment.
Can I cancel my membership?
Yes, you can cancel your membership at any time. There are no lock-in terms, and your membership will remain active until the end of your current billing cycle. To cancel your FishingMad subscription, simply.
Log in to your account – https://fishingmad.com.au/my-account
Scroll down to “My Account” and select the “My Subscription” Tab and in the Actions pane, select “Cancel” ( As shown below )
Alternatively, you can email alan@fishingmad.com.au confirming that you want your subscription cancelled, and we will take care of the rest. Please confirm the email address associated with your FishingMad account and allow 48 hours for processing. We will confirm via a reply email once the work is completed. Cancellation requests must be made at least 48 hours before your next automated renewal.
Refunds will not be issued for cancellation requests after your automated renewal date. You can check the date of your next automated (Monthly or Yearly) renewal by logging into your account and selecting the “My Subscription” tab found under the “My Account” section.
We would greatly appreciate it if you could provide some feedback on why you’re cancelling, so we can continue to develop and improve the service for all members.
Troubleshooting?
If you experience any issues with video playback or access to members pages, then this is most likely caused by a web add-on, VPN, or security issue with your browser. Or a cache problem, or an end-of-life browser or operating system. Please follow our complete troubleshooting guide
Is the membership site safe?
Yes, we take cybersecurity very seriously. We use the most trusted software platforms and plugins, and our team of web developers regularly installs the latest software revisions, plugins, and security patches. We also have an active firewall, antispam and malware running in real-time on the website, looking for any suspicious activity, including firewall and malware scanning. We maintain minimal personal information (only First Name, Surname, Address, phone number, and email address) to minimise any risk, and we do not have access to any of your passwords or banking details (which are encrypted). ( Please note that the address is needed because of GST compliance.) If you have any concerns, don’t hesitate to email us. It’s also essential to ensure you are making the right choices with your PC and mobile devices. Ensure you have the latest operating systems, latest patches and active anti-virus and firewall protection. Avoid visiting high-risk websites and clicking on untrusted websites or email hyperlinks. Ensuring you do the right thing will help with all websites and platforms you visit.
What we do to keep our website safe
- Our web servers are hosted locally in Australia with one of the highest rated, trusted and secure web hosts with 24×7 Australian support
- Our website is protected by a state-of-the-art firewall, with traffic monitoring, real-time scanning, security enhancements and a 6-hour SLA on Malware outbreaks. Plus access to security experts to investigate any unusual traffic
- We disable all proxy traffic from the highest threat countries
- We enable an advanced, aggressive bot filter detection
- We use SSL certificate encryption
- We regularly update our website application, plugins and themes
- We collect minimal information about members upon sign-up
- Use the most secure and trusted payment gateways
- We don’t use any marketing or 3rd party agencies
Despite our best efforts and the highest security measures in place, new, sophisticated threats emerge daily, and we are not liable or responsible for any damage or loss caused by using this service. By signing up for our subscription platform, you acknowledge the risks, and the onus is on you to take every precaution to reduce your own risk.
What you can do to keep yourself safe online
- Don’t use any end-of-life operating systems on your PC or Mobile Device. Ensure you’re running the latest versions of Windows, iOS, Android, etc
- Always install the latest operating system security updates
- Ensure you are running a anti virus, firewall, and malware protection on your PC and mobile devices
- Don’t open suspicious looking emails
- Never click on email hyperlinks from untrusted sources or anything remotely suspicious
- Avoid browsing high risk websites that may contain malware
- Regularly clear cache and browsing history and reset browsers
- Avoid browsing to websites that require a user login on public machines
- Regularly update your passwords and use strong passwords
- Regularly check your banking transaction statements and balances, and if you see any unusual banking activity, immediately report the issue to your bank. Who will make recommendations that might include cancelling your existing card and reissuing a new one? Discuss any unusual transactions with your bank or insurance company. This applies to all websites, not just FishingMad.
Trusted Email communication from FishingMad
We don’t send many emails to customers, as most communication will be through our community forums.
We will only ever send emails from the following trusted email addresses
- alan@fishingmad.com.au
- reports@fishingmad.com.au
- enquiries@fishingmad.com.au
This will only ever include,
- Responding to your direct emails, which is generally done by alan@fishingmad.com.au
- Catch of the Month winner notification from alan@fishingmad.com.au
- Monthly Giveaway winner notification from alan@fishingmad.com.au
- Welcome emails upon signup from reports@fishingmad.com.au
- Monthly/Yearly payment renewal invoice from reports@fishingmad.com.au
- Cancellation confirmations from reports@fishingmad.com.au
Members Forum Rules
The FishingMad forum is a place to share, help, encourage, and connect with other FishingMad Members in a private and welcoming setting with like-minded anglers.
Please Note | FishingMad takes no responsibility for communication between members, buy/swap/sell items, or meet-up days between members. This is a communication tool that you use at your own risk. As with all forms of online communication, it is highly recommended to be cautious and diligent about sharing personal information and actions with others.
If you have any questions relating to your FishingMad account, then send them to alan@fishingmad.com.au the forum is not the place to have those answered.
The FishingMad Community Forum has important rules that must be followed to ensure the experience is fair, welcoming, and encouraging for all. Poor and offensive behaviour will not be tolerated, Comments or posts will be taken down without notice should they break any of the rules below.
Forum Behavior
The FishingMad community forum is to be always encouraging, respectful and friendly. There is zero tolerance for any type of abuse or offensive behaviour. Offensive comments will be removed, and the author banned from the forum. This will include but not be limited to
- Any offensive comments
- Inappropriate language
- Bullying of any type
- Any inappropriate or threatening comments
- Racial or sexist comments
- Discouraging comments
- Breach of any privacy
- Non-fishing-related topics
Forum Information Disclosure
We encourage members to engage, connect, and even coordinate meet-ups so you can fish with like-minded anglers nearby. For many, this will be a great opportunity to meet people, gain some new fishing buddies and fast-track your learning experience.
FishingMad takes no responsibility for any meet-up days coordinated by members. If you do so, you do so at your own risk.
Forum Sales and Advertising
Some members have expressed a desire for a Buy/Sell/Swap feature within the FishingMad Members Forum. We have created a section to accommodate this request. However, FishingMad takes no responsibility for any items bought or sold. If you buy, swap, or sell any items, it is your responsibility to communicate with those parties and to qualify the pricing, delivery, and condition of the item yourself. Otherwise, we would encourage you to buy gear directly from your local store.
If you notice any suspicious activity, please report it to alan@fishingmad.com.au and we will remove posts and ban anyone looking to exploit others.
Also, Exploitation of the FM FB page for commercial or financial gain will not be tolerated, and any content of this nature will be removed immediately without notice. Continued pursuit of posting such content will result in the permanent removal of that member.
Forum External links
All external links will be disabled in this forum to ensure safety and security, and to ensure the information remains relevant.
Exploitation for commercial or financial gain will not be tolerated, and any content of this nature will be removed immediately without notice.
