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Terms and Conditions

FishingMad Website Access

Before using the FishingMad website, you must read and understand all of the following “Terms and Conditions”.  Your usage and access to this online service are conditioned on your acceptance and compliance with these Terms and Conditions. These Terms and Conditions apply to all who access this online service. By using this service, you agree to be bound by these Terms. If you disagree with any part of the terms and conditions outlined below, then you may NOT access the Website and Service.

In no event shall FishingMad or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption), arising out of the use or inability to use the materials on FishingMad’s internet site, even if FishingMad or a FishingMad authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you. FishingMad shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profit, revenue, data or personal information, arising out of or in connection with the services provided.

There is no SLA for the FishingMad website’s uptime. We have many measures in place to ensure the site uptime is very high; however, we are not liable for any downtime of the website or membership service.

 

Cookies

FishingMad does not gather, collect or utilise any information from Cookies. The only information gathered is the default settings set by your internet browser.

 

Digital Copyright Statement and Conditions

All content on the FishingMad website and FishingMad members area, including information, images, videos, text, graphics, logos, GPS marks, and other material on this website, is the property of FishingMad and protected under Australian intellectual property laws and international treaties. All who access this site may not download, display, distribute, or print the contents of this website in unaltered form for their personal use and, except as permitted under the Copyright Act 1968, must not otherwise use, copy, modify, transmit, redistribute, decompile, store, publish or distribute any of the contents of this website. You are responsible for the protection and usage of the information on this website. It must NOT be copied, shared, or distributed in any way, commercially or otherwise, and is protected under Intellectual Property laws.

The materials on FishingMad’s website may contain technical, typographical, or photographic errors. FishingMad does not warrant that any of the materials on its website are accurate, complete, or current. FishingMad may make changes to the materials contained on its website at any time without notice. FishingMad, however, does not make any commitment to update the materials.

Images and photos displayed on our site are either taken by FishingMad employees and are subject to copyright ownership, have been supplied with prior consent or have an acknowledgement of ownership at the bottom of the article.

 

Advice
To the maximum extent permitted by law, FishingMad excludes all liability for loss or damage arising from the use of, or reliance on, the information contained on this website whether or not caused by any negligence on the part of FishingMad or any of their agents or for any inconvenience caused or loss incurred as a result of the use of, or reliance on, the online system.

The information contained on this website is provided in good faith on an “as is” basis and does not constitute the provision of professional services or advice. FishingMad makes no representations or warranties of any kind, express or implied, as to the accuracy, currency, completeness, suitability, or fitness for the information contained on this website. Users should make their own independent inquiries and, where necessary, obtain their own professional advice in relation to the information found herein and in particular regarding weather reports, planned voyages at sea, catch restrictions, and requirements.

Advice given by FishingMad directly ( in person, via email or social media or messaging services ) is to be taken as advice only. We do not accept any responsibility or liability for the interpretation or accuracy of the advice given.

 

Other Websites
Our website contains links to third-party websites or services that are not owned or controlled by FishingMad. FishingMad has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that FishingMad is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

FishingMad has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by FishingMad of the site. Use of any such linked website is at the user’s own risk.

Our Service may contain links to third party websites or services that are not owned or controlled by FishingMad . FishingMad has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of any of these entities / individuals or their websites.

You acknowledge and agree that FishingMad shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.

 

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. FishingMad may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of use.

 

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FishingMad Membership Terms and Conditions

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Subscription Costs 

As a FishingMad member, you can choose either a monthly or yearly subscription. Prices are in AUD and subject to GST.

The current pricing options are.

  • Monthly Subscription – $9.50 + GST ( Total – $10.45 automatically paid monthly )
  • Yearly Subscription – $95 + GST ( Total – $104.50 automatically paid yearly )

Subscription prices are subject to change at the discretion of FishingMad

 

Membership Auto-Renewal Payments ( Subscription Service )

All FishingMad Memberships (Monthly & Yearly) are automatically renewed just like other online subscription services. You can check the date of your next automated (Monthly or Yearly) renewal by logging into your account and selecting the “My Subscription” tab found under the “My Account” section.

Payments are automated via Stripe or PayPal. We do NOT keep your banking details on record and the only information we see is an encrypted number + last 4 digits ( Example – xxxx xxxx xxxx 1234 ). You will be automatically billed on a recurring basis either yearly or monthly without notice ( depending on the subscription term which you signed up for Monthly or Yearly ). The subscriptions are ongoing and can be cancelled at any time via the cancellation policy below. Please note that the charges and benefits are clearly outlined on the member’s signup page to avoid any confusion.

If your automated payment renewal fails, the system will automatically retry multiple times ( members will receive email notifications when this happens ) before placing the account ON HOLD. To correct this, you will need to ensure you designated bank account has sufficient funds or update your account with new banking details. To do this, log on to the FishingMad member’s area, select the “Payment Methods’ tab, and edit or update your banking details. When your account is in the status of ON HOLD, you will be able to log in to the members area but will only have access to your “My Account” pages and not the FishingMad members content. You will regain full access once payments have been corrected and cleared.

Fishing cannot be held accountable or liable for damages, losses or fees incurred or arising as a result of a failed auto renewal payment.

 

Membership Cancellation

Yes, you can cancel your membership at any time. There are no lock-in terms, and your membership will remain active until the end of your current billing cycle. To cancel your FishingMad subscription, simply.

Log in to your account – https://fishingmad.com.au/my-account

Scroll down to “My Account” and select the “My Subscription” Tab and in the Actions pane, select “Cancel” ( As shown below )

Alternatively, you can email alan@fishingmad.com.au confirming that you want your subscription cancelled, and we will take care of the rest. Please confirm the email address associated with your FishingMad account and allow 48 hours for processing. We will confirm via a reply email once the work is completed. Cancellation requests must be made at least 48 hours before your next automated renewal.

Refunds will not be issued for cancellation requests after your automated renewal date. You can check the date of your next automated (Monthly or Yearly) renewal by logging into your account and selecting the “My Subscription” tab found under the “My Account” section.

We would greatly appreciate it if you could provide some feedback on why you’re cancelling, so we can continue to develop and improve the service for all members.

 

Membership Refund Policy

Please note that we do not issue membership subscription refunds. You can cancel your subscription at any time via the method above. Cancellation requests must be made at least 48 hours before your next automated renewal. The FishingMad member’s signup page clearly outlines the charges, terms, benefits, and features you get by becoming a member. You can also choose between a monthly and a yearly subscription. If you cancel your subscription, no further payments will be made, and you will still be able to access the membership platform until your subscription timeframe formally lapses.

 

Forgotten your password?

You can easily reset your password by visiting https://fishingmad.com.au/my-account/lost-password and entering the email address or username that you registered your FishingMad member’s account with. Soon after, you will receive an email with the updated password details. Please note that emails like these may sometimes be directed to your junk or spam folder. If you’re still experiencing issues, please email us at alan@fishingmad.com.au and request that your password be reset, and we’ll be happy to assist you. Just remember, email replies are not instant, so always try to reset this yourself first.

 

Members Monthly Giveaways

Only active and paid members are eligible for member giveaways. Should you cancel your subscription, you can still access the member’s area and content until your pro-rata subscription days finally lapse; however, you will immediately become ineligible for any giveaways.

 

Members Monthly Competitions

Only active and paid members are eligible for membership competitions. Should you cancel your subscription, you can still access the member’s area and content until your pro-rata subscription days finally lapse; however, you will immediately become ineligible for competitions.

 

As part of my membership, will someone take me fishing?

The membership platform is purely an online resource. The content is helpful and tailored to meet the needs of members. We create new content in response to member requests. If you would like a video covering a specific topic that we haven’t already covered, then email us with the suggestion, which we will gladly take on board. The membership does not include chartered guides or personalised meet-ups. If you need a guide, then please Google charter operators in your local area or ask for charter recommendations on the FishingMad community Facebook group page.

 

Is the membership site safe?

Yes, we take cybersecurity very seriously. We use the most trusted software platforms and plugins, and our team of web developers regularly installs the latest software revisions, plugins, and security patches. We also have an active firewall, antispam and malware running in real-time on the website, looking for any suspicious activity, including firewall and malware scanning. We maintain minimal personal information (only First Name, Surname, Address, phone number, and email address) to minimise any risk, and we do not have access to any of your passwords or banking details (which are encrypted). ( Please note that the address is needed because of GST compliance.)  If you have any concerns, don’t hesitate to email us. It’s also essential to ensure you are making the right choices with your PC and mobile devices. Ensure you have the latest operating systems, latest patches and active anti-virus and firewall protection. Avoid visiting high-risk websites and clicking on untrusted websites or email hyperlinks. Ensuring you do the right thing will help with all websites and platforms you visit.

 

What we do to keep our website safe

  • Our web servers are hosted locally in Australia with one of the highest rated, trusted and secure web hosts with 24×7 Australian support
  • Our website is protected by a state-of-the-art firewall, with traffic monitoring, real-time scanning, security enhancements and a 6-hour SLA on Malware outbreaks. Plus access to security experts to investigate any unusual traffic
  • We disable all proxy traffic from the highest threat countries
  • We enable an advanced, aggressive bot filter detection
  • We use SSL certificate encryption
  • We regularly update our website application, plugins and themes
  • We collect minimal information about members upon sign-up
  • Use the most secure and trusted payment gateways
  • We don’t use any marketing or 3rd party agencies

Despite our best efforts and the highest security measures in place, new, sophisticated threats emerge daily, and we are not liable or responsible for any damage or loss caused by using this service. By signing up for our subscription platform, you acknowledge the risks, and the onus is on you to take every precaution to reduce your own risk.

 

What you can do to keep yourself safe online

  • Don’t use any end-of-life operating systems on your PC or Mobile Device. Ensure you’re running the latest versions of Windows, iOS, Android, etc
  • Always install the latest operating system security updates
  • Ensure you are running a anti virus, firewall, and malware protection on your PC and mobile devices
  • Don’t open suspicious looking emails
  • Never click on email hyperlinks from untrusted sources or anything remotely suspicious
  • Avoid browsing high risk websites that may contain malware
  • Regularly clear cache and browsing history and reset browsers
  • Avoid browsing to websites that require a user login on public machines
  • Regularly update your passwords and use strong passwords

 

  • Regularly check your banking transaction statements and balances, and if you see any unusual banking activity, immediately report the issue to your bank. Who will make recommendations that might include cancelling your existing card and reissuing a new one? Discuss any unusual transactions with your bank or insurance company. This applies to all websites, not just FishingMad.

 

 

Trusted Email communication from FishingMad

We don’t send many emails to customers, as most communication will be through our community forums.

We will only ever send emails from the following trusted email addresses

  • alan@fishingmad.com.au
  • reports@fishingmad.com.au
  • enquiries@fishingmad.com.au

This will only ever include,

  • Responding to your direct emails, which is generally done by alan@fishingmad.com.au
  • Catch of the Month winner notification from alan@fishingmad.com.au
  • Monthly Giveaway winner notification from alan@fishingmad.com.au
  • Welcome emails upon signup from reports@fishingmad.com.au
  • Monthly/Yearly payment renewal invoice from reports@fishingmad.com.au
  • Cancellation confirmations from reports@fishingmad.com.au

 

 

Troubleshooting?

If you experience any issues with video playback or access to members pages, then this is most likely caused by a web add-on, VPN, or security issue with your browser. Or a cache problem, or an end-of-life browser or operating system. Please follow our complete troubleshooting guide 

 

FAQs

You can see the FishingMad website and membership area Frequently Asked Questions here.

 

FishingMad Members Forum Rules

The FishingMad forum is a place to share, help, encourage, and connect with other FishingMad Members in a private and welcoming setting with like-minded anglers.

FishingMad takes no responsibility for communication between members, buy/swap/sell items, or meet-up days between members. This is a communication tool that you use at your own risk. As with all forms of online communication, it is highly recommended to be cautious and diligent about sharing personal information and actions with others.

If you have any questions relating to your FishingMad account, then send them to alan@fishingmad.com.au the forum is not the place to have those answered.

The FishingMad Community Forum has essential rules that must be followed to ensure the experience is fair, welcoming, and encouraging for all. Poor and offensive behaviour will not be tolerated. Comments or posts will be removed without notice if they break any of the rules below.

Forum Behavior

The FishingMad community forum is to be always encouraging, respectful and friendly. There is zero tolerance for any abuse or offensive behaviour. Offensive comments will be removed, and the author will be banned from the forum. This will include, but not be limited to

  • Any offensive comments
  • Inappropriate language
  • Bullying of any type
  • Any inappropriate or threatening comments
  • Racial or sexist comments
  • Discouraging comments
  • Breach of any privacy
  • Non-fishing related topics

Forum Information Disclosure

We encourage members to engage, connect, and even coordinate meet-ups so you can fish with like-minded anglers nearby. For many, this will be an excellent opportunity to meet people, gain some new fishing buddies and fast-track your learning experience.

FishingMad takes no responsibility for any meet-up days coordinated by members. If you do so, you do so at your own risk.

Forum Sales and Advertising

Many members have expressed that they want a buy/Swap/Sell feature within the FishingMad Members Forum. We have created a section to accommodate this request. However, FishingMad takes no responsibility for any items bought or sold. If you buy, swap, or sell any items here, it is your responsibility to communicate with those parties and to qualify the pricing, delivery, and condition of the item yourself. Otherwise, we would encourage you to buy gear directly from local stores.

If you notice any suspicious activity, please report it to alan@fishingmad.com.au and we will remove posts and ban anyone looking to exploit others.

Also, Exploitation of the FM FB page for commercial or financial gain will not be tolerated, and any content of this nature will be removed immediately without notice. Continued pursuit to post such content will result in the permanent removal of that member.

Forum External links

All external links will be turned off in this forum to ensure safety and security, and to ensure the information is relevant.

Exploitation for commercial or financial gain will not be tolerated, and any content of this nature will be removed immediately without notice.

 

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FishingMad Privacy Policy

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  • We do not keep or store any visitor’s personal details.
  • We do NOT share any personal details with third-party vendors or third-party marketing companies.
  • From time to time, we may require external support for maintenance and upkeep, such as reputable local web developers and accountants with their own established privacy policies.

The only information collected for FishingMad Members upon signup includes

  • Name
  • Email address
  • Physical address ( mandatory for Australian GST )
  • Phone number
  • Bank details ( this is encrypted and we can only see the last four digits ( Eg xxxx xxxx xxxx 1234 ). Stripe or PayPal payment gateways handle all transactions.

We only store names and email addresses of FishingMad Members which is used specifically for monthly Giveaways and Monthly Competitions

 

Members can update their personal information by logging into the FishingMad members portal and selecting the “My Account” tab.

Upon signing up, an email notification is sent to FishingMad admin containing the members name, email, phone number and physical address.

Please note that your name or photos (supplied by you) may be used on the platform or social media for the following reasons only.

  • Monthly Giveaway Winner
  • Catch of the Month Winner
  • Catch of the Month Leaderboard ( within platform only )
  • Community Forums ( within platform only )

Please note that if you are a Giveaway or catch of the month winner, we will contact you within 48 hours via email to confirm your preferred postal address. If you do not respond within 5 days, we will contact you using the phone number you provided during signup.

If you don’t want any of your details shared on giveaways or catch of the month competitions, or would like any information regarding our privacy policy, then please let us know by emailing us at alan@fishingmad.com.au and we will ensure your details are excluded.