We encourage you to read our FAQs about your membership https://fishingmad.com.au/faq
If you would like to change your FishingMad subscription from monthly to yearly simply let us know by emailing us at email us at firstname.lastname@example.org and we can action this change for you which will take effect on your next billing cycle.
Update Bank Details
If your banking details have changed you can easily update this by selecting the “Payment Method” tab and adding your new bank card to prevent failed transactions and keep your account active.
Are payments automatic? ( Auto-Renewal Subscription )
All FishingMad Memberships ( Monthly & Yearly ) are automatically renewed just like other online subscription services. You can check the date of your next automated ( Monthly or Yearly ) renewal by logging into your account and selecting the “My Subscription” tab found under the “My Account” section. Should you wish to cancel your account before your next automated renewal please read the notes below in “Can I cancel my membership?”.
Can I cancel my membership?
Yes, you can cancel your membership at any time. There are no lock-in terms and your membership will remain active until the end of your current billing cycle. If you need to cancel your FishingMad subscription, simply email email@example.com confirming that you want your subscription canceled and we will take care of the rest. Please confirm the email address that you registered your FishingMad account with and allow 48 hours for this to be processed. We will confirm via reply email once completed. We would greatly appreciate it if you provided some feedback on why you’re canceling so we can continue to develop and improve the service for all members.
Cancellation requests must be made 48 hours before your next automated renewal. Refunds will not be issued for cancelation requests after your automated renewal date. You can check the date of your next automated ( Monthly or Yearly ) renewal by logging into your account and selecting the “My Subscription” tab found under the “My Account” section.
Forgotten your password?
You can easily reset your password by visiting https://fishingmad.com.au/my-account/lost-password and entering the email address or username that you registered your FishingMad members account with. Soon after you will receive an email with the updated password details. Just remember emails like these can sometimes go into your junk or spam folders. If your still having issues then email us at firstname.lastname@example.org and request your password to be reset and we can do this on your behalf. Just remember email replies are not instant so always try and reset this yourself first.
Update your email address
If you need to update your email address simply select the “Account Details” tab and update accordingly.
If you need any assistance simply email us at email@example.com and we will gladly assist.